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Bentley Support Ideas Portal

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Status Reviewed
Categories Case Communication
Created by Jennifer Gebhard
Created on Nov 9, 2023

RELATED IDEAS

The Reply Emails not Showing in Portal and not Consolidated

In Bentley Support Portal, emails sent from Support appear in Bentley Support Portal Case activity log. But the reply Emails do not appear in Case Activity Log in Bentley Support Portal nor consolidated with main email thread.