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Status Reviewed
Categories Case Communication
Created by Jennifer Gebhard
Created on Nov 9, 2023

Images from Emails

Images are broken up and fragmented into separate messages. It is difficult to communicate issues to Product Teams and share images/screenshots of issues. The images shall be part of the same note as the text.

  • Scott Gracie
    Reply
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    Sep 16, 2024

    CS0286935 is about pasting an image to a CS.

    Currently pasting an image in a CS using MS Edge deletes any text already typed and replaces that with the image AND posts the image as if you selected SEND.

  • Michel Lebel
    Reply
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    Mar 4, 2024

    It would be nice to have the ability to COPY/PASTE images in the cases (requested by a client).