Hi, Could you provide us with the ability to enlarge the view so that we can see the full titles of the created support cases?

And added value hospitality which has a 24/7 focused costumer service open to the world. WE ARE IN THE MOOD FOR SUCCESS AND EXCELLENCE. ALSO GIVING BENTLEY CONSTRUSTION NAME RIGHTS FOR 20 YEARS

As a user of the Bentley Support Services, I would like to be able to see the request and the details that I send via the Support Portal. Currently, when I open a new case it is only possible to see the case number but not the content. If a mistak...

E365 user' survey response against ServiceNow case CS0343096: " This was the first time I was asked to restore a file on our ProjectWise datasource.) The overall task to restore the two files was "easy." Once the request was submitted, it was reso...

As part of an Account Team (e.g. SAM, AM), I would like to be added to the watch list of new cases open from my accounts automatically so that I do not risk missing any new cases that may require my attention. Ideally, applying filters should be p...

With the current interface , it is not possible for the account admin to filter the cases by user's/contact country because there is a missing column: "User's Country". see image here attached

My Italian user, would like PW to allow them to view in real time (without querying the statistics tab) how many files are in a specific job scenario (same way as MS Windows)

Please consider and provide option to connect with anyone in Technical Team Globally. For CONNECT clients we should be able to connect with technical team regardless of the geographical location. This will help clients to get technical help fast d...

We don't need to be told which of your software programs are popular, nor do we need to be redirected to learning resources when we are looking for documentation.

The current setup forces users to open every sub-product page to see these links.